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Occupational Safety and Health Complaints Mechanism

Occupational Safety and Health Complaints Mechanism


Workers and employees at RSC covered factories, and their representatives, can raise safety and health concerns safely and confidentially through the Occupational Safety and Health Complaints Mechanism (SHCM), supported by a team of RSC staff specialised in investigating and resolving complaints.

Since 1 June 2020, the Occupational Safety & Health Complaint Mechanism has been operated by the RSC. Accord brand and union signatories are tasked with ensuring that the SHCM continues to provide workers with access to remedy, independently and autonomously.

During the course of investigating, RSC complaint handlers will determine the remedy/remediation requirements in regard to safety and health. The RSC team works with complainants and factory management to ensure that the requirements are fully implemented.

If factory management does not comply with the required remediation/remedy of the SHCM, the RSC will implement a notice and warning process, which may lead to the termination of the business relationship.

The Occupational Safety and Health Complaint Mechanism offers workers in the following rights:


  • The right to refuse unsafe work;
  • The right to participate in the work of their factory Safety Committee;
  • The right file a complaint when they see a safety problem in their factory;
  • The right to protection against reprisal for reporting safety-related matters;
  • The right to Freedom of Association in relation to protecting their own safety.
Archive of complaints filed with and closed by Accord -> List available here

Overview Complaints

Factory Name Withheld
2024/9915
  • FILED BY: Individual Worker(s)
  • DATE FILED: 29 Aug 2024
Status

Not Processed

Description

The Complainant stated s/he had not been paid his/her due seperation from employment entitlements after being forced to resign from his/her employment at the factory. The Complainant's proposed remedy was for the Factory Management to immediately pay his/her due separation from employment entitlements including termination benefit.

Outcome

Not processed by the RSC because the Factory is an Accord/RSC "no-brand" factory and the complaint was not specific to RSC inspections and/or remediation. The Complainant was provided with the toll-free number for the Department of Inspections for Factories and Establishments (DIFE).

SHISHIR KNITTING & DYEING LTD
2024/9891
  • FILED BY: Individual Worker(s)
  • DATE FILED: 22 Aug 2024
Status

Non OSH

Description

The Complainant stated non-payment of due wages after being instructed to resign from his/her employment at the factroy during his/her probation period. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due wages.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

Virtual Bottoms Ltd.
2024/9889
  • FILED BY: Federation
  • DATE FILED: 21 Aug 2024
Status

Non OSH

Description

The Complainant stated a worker had not been allowed to continue his/her employment at the factory without prior notice.The proposed remedy of the Complainant was for the Factory Management to immediately reinstate him/her to his/her previous position at the factory.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

Keya Cosmetics Ltd (Knit composite Division)
2024/9883
  • FILED BY: Individual Worker(s)
  • DATE FILED: 20 Aug 2024
Status

Non OSH

Description

The Complainant stated non-payment of due separation from employment entitlements after s/he had resigned from his/her employment at the factory with prior notice. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due seperation from employment entitlements.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

Beximco Fashions Ltd.
2024/9884
  • FILED BY: Individual Worker(s)
  • DATE FILED: 20 Aug 2024
Status

Non OSH

Description

The Complainant stated non-payment of due provident fund entitlements after s/he had resigned from his/her employment at the factory. The Complainant’s proposed remedy was to be immediately paid his/her due provident fund entitlements.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

CA Knitwear Ltd. (relocation)
2024/9885
  • FILED BY: Individual Worker(s)
  • DATE FILED: 20 Aug 2024
Status

Non OSH

Description

The Complainant stated s/he had not been paid his/her due separation from employment entitlements after being instructed not to continue his/her employment at the factory. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due seperation from employment entitlements including termination benefit.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

TNZ Apparels Ltd.
2024/9886
  • FILED BY: Individual Worker(s)
  • DATE FILED: 20 Aug 2024
Status

Non OSH

Description

The Complainant stated s/he had not been paid his/her due separation from employment entitlements after s/he had resigned from his/her employment at the factory with immediate effect. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due seperation from employment entitlements.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

Escorp Apparels Limited (previously Beximco Apparels Ltd)
2024/9887
  • FILED BY: Individual Worker(s)
  • DATE FILED: 20 Aug 2024
Status

Non OSH

Description

The Complainant stated non-payment of due provident fund entitlements after s/he had resigned from his/her employment at the factory. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due provident fund entitlements.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

Dishang Sweater Ltd
2024/9881
  • FILED BY: Federation
  • DATE FILED: 19 Aug 2024
Status

Non OSH

Description

The Complainant stated a worker had not been paid his/her due separation from employment entitlements after being instructed not to continue his/her employment at the factory without providing any prior notice. The Complainant’s proposed remedy was for the Factory Management to immediately pay the worker his/her due separation from employment entitlements including termination benefit.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

KAROONI KNIT COMPOSITE LIMITED
2024/9869
  • FILED BY: Individual Worker(s)
  • DATE FILED: 18 Aug 2024
Status

Non OSH

Description

The Complainant stated non-payment of due separation from employment entitlements after s/he had resigned from his/heremployment at the factory giving prior notice. The Complainant’s proposed remedy was for the Factory Management to immediately pay his/her due seperation from employment entitlements.

Outcome

Non-OSH complaint. Not processed by the RSC. The complaint was forwarded to Factory Management and relevant brand and labour signatories.

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